Returns & Exchanges

At Mixed Up Records, we want you to be completely satisfied with your purchase. If your vinyl or merchandise doesn't meet your expectations, we offer a 30-day return window for items in their original, playable condition.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive an official Return Authorization.

• 2.
  Secure Your Package

  Carefully pack your items in their original record mailers or equivalent protective packaging to ensure they are not warped or damaged during transit.

• 3.
  Ship It Back

  Affix the provided shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned media for quality, we will process your refund or store credit within 5 to 7 business days.